Privacy Policy
At Web Wisconsin LLC, protecting your personal data and maintaining your trust is core to our mission. This Privacy Policy explains how we collect, use, safeguard, and disclose your information when you interact with our websites, software, AI digital staff, CRM systems, and communication channels.
Last Updated: September 2026 • Web Wisconsin LLC • Columbus, WI HQ
1. Scope & Commitment to Privacy
Web Wisconsin LLC ("Provider", "we", "our", or "us") operates webwisconsin.com, webwi.net, orderwi.com, and associated digital business tools and client solutions. This Privacy Policy applies to all individuals who visit our sites, use our software dashboards (such as Wisco Connect), engage with our AI virtual receptionists, request digital services, or communicate with us through forms, phone, text message, or live chat.
By accessing our services or submitting your personal information, you acknowledge the data collection, processing, and communication practices described in this policy.
2. Express Marketing Authorization & Communication Consent
Important Consent NoticeBy completing any form on our website (including contact forms, consultation forms, demo requests, review submissions, support tickets, or chat widgets), you give express written permission to Web Wisconsin LLC to communicate with you and deliver promotional or transactional marketing.
These communications may be sent via email, SMS text message, automated telephone calls, AI digital receptionist/voice AI interactions, and social media messaging channels.
SMS / Text Messaging Terms (A2P 10DLC Compliance):
- Message and data rates may apply based on your mobile carrier plan.
- Message frequency varies depending on your active requests, inquiries, or updates.
- You can opt out of SMS messages at any time by replying STOP or UNSUBSCRIBE.
- For support or assistance, reply HELP or contact Support@WebWisconsin.com.
- No Sharing of Mobile Data: Mobile information will NOT be shared with third parties or affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3. Information We Collect
We gather various types of information to provide seamless digital marketing and automation services:
- Personal Identification Data: Full name, business name, business address, email address, direct phone number, city, state, and zip code.
- Project & Service Requirements: Form responses, chosen service categories (Website Design, SEO, AI Staff, CRM, Reputation, Restaurant Ordering), notes, and consultation requests.
- Billing & Financial Information: Credit card details, billing address, and transaction histories processed securely via encrypted third-party payment gateways (such as Stripe or ThriveCart).
- Technical & Analytics Data: IP address, browser type, operating system, referrer URL, device identifiers, and website navigation patterns recorded automatically during your visit.
- Communication Records: Transcripts of emails, chat messages, voice call interactions, AI receptionist conversations, and support tickets submitted to our team.
4. How We Use Your Information
We process collected data for legitimate business interests, including:
- Fulfilling custom website builds, SEO enhancements, CRM setup, and digital marketing services.
- Routing client support requests and responding promptly to sales inquiries.
- Sending appointment reminders, invoice notifications, project milestones, and system alerts.
- Powering AI virtual receptionist features, automated call routing, and smart chatbot responses.
- Improving website user experience, debugging technical issues, and preventing fraudulent activity.
- Complying with legal obligations, tax filings, and regulatory requirements.
5. AI Digital Staff & Automated Voice Processing
Web Wisconsin offers AI-powered digital receptionists and communication agents. When you interact with our AI agents or deploy AI staff on your own business platforms through us:
- Voice calls, text interactions, and chat inputs may be transcribed and analyzed by artificial intelligence to process your request and route messages.
- Input data is transmitted over secure encrypted connections to reputable AI technology infrastructure partners (such as OpenAI, LLC).
- We do not permit input data to be used by public models to train open algorithms without authorization.
- AI outputs are provided for assistance and guidance. You are encouraged to verify critical appointments or information directly with our team.
6. Sharing Data with Trusted Service Providers
We do NOT sell, rent, or trade your personal data to third-party data brokers, lists, or marketing advertisers.
We share relevant data only with vetted third-party service providers who assist us in operating our business and providing software solutions to you, including:
- Cloud hosting, domain infrastructure, and database security providers.
- Payment processors (ThriveCart, PayPal, Stripe) for secure invoice handling.
- Telecommunication and SMS gateways (for A2P compliant messaging and voice services).
- Customer relationship management (CRM) tools and technical support ticketing platforms.
All such third parties are bound by strict confidentiality obligations and are prohibited from using your personal data for any purpose other than providing services to Web Wisconsin LLC.
7. Data Security & Retention
We implement robust physical, technical, and administrative safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration. All web forms utilize SSL/TLS encryption, and access to internal databases is restricted to authorized personnel.
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, service active client accounts, resolve disputes, and maintain compliance with state and federal laws.
8. HIPAA, Protected Health Information (PHI) & Data Security
Important NoticeWeb Wisconsin LLC is not a HIPAA-compliant entity and does not provide services designed to meet the requirements of the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
No HIPAA Compliance or BAA
Provider does not enter into Business Associate Agreements (BAAs). Client represents and warrants that they are not using the Provider's services to transmit, store, or process any Protected Health Information (PHI) as defined under HIPAA or any similar state or federal privacy laws. By signing up for, paying for, and/or using Web Wisconsin's services, Client acknowledges that Web Wisconsin is NOT HIPAA compliant.
Prohibited Use of PHI
Client is strictly prohibited from inputting, uploading, transmitting, or storing any PHI within the systems, software, CRM platforms, or AI tools provided by Web Wisconsin. Client understands that any data entered into these systems is subject to standard digital storage and processing procedures that are not configured for or protected by HIPAA-compliant security standards. Client assumes full liability for compliance and will take all necessary steps to ensure that any PHI is not transcribed, recorded, or stored on any of Web Wisconsin's systems and/or software whatsoever.
Client's Sole Responsibility
Client assumes full and exclusive responsibility for their use of the services. It is the Client's sole obligation to ensure that their business practices, including the use of any AI, chatbots, or CRM tools provided by Web Wisconsin, remain in compliance with all applicable healthcare laws and regulations. Provider shall have no obligation to monitor, filter, or audit the content or data provided by the Client for compliance with HIPAA or any other regulatory standard.
Indemnification
To the maximum extent permitted by applicable law, Client agrees to indemnify, defend, and hold harmless Web Wisconsin, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to Client's breach of these HIPAA terms, including any unauthorized transmission, storage, or processing of PHI through Web Wisconsin's services.
9. Cookies & Tracking Technologies
Our website uses cookies, web beacons, and local browser storage to recognize returning visitors, store preference settings, analyze site traffic, and measure marketing performance.
You can modify your browser settings to decline non-essential cookies or notify you when a cookie is sent. Disabling cookies may disable certain interactive features or form capabilities on our site.
10. Your Rights & Opt-Out Controls
You have full control over your contact information and communication preferences:
- SMS Opt-Out: Reply STOP to any text message from us to instantly unsubscribe from future SMS communications.
- Email Opt-Out: Click the "Unsubscribe" link in any marketing email or email Support@WebWisconsin.com.
- Data Access & Correction: Request a copy of the personal information we hold about you or request corrections by writing to our Columbus office.
- Data Deletion: Request the deletion of your contact profile, subject to legal or record-keeping requirements.
11. Children's Online Privacy Protection (COPPA)
Our website and services are directed exclusively to business entities and individuals over the age of 18. We do not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have inadvertently collected data from a child under 13, we will promptly delete it.
12. Changes to This Privacy Policy
Web Wisconsin LLC reserves the right to update or revise this Privacy Policy at any time. When changes are made, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
13. Contact Us & Privacy Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to our team:
Web Wisconsin LLC
111 South Ludington Street
Columbus, Wisconsin, 53925
(608) 596-5500
Monday – Friday: 8 AM - 8 PM